These are the updates released to iKnow Safeguarding over March 2025.
Form Embeds
When a concern is raised, it is important that it is communicated with the Organisation securely.
We are really pleased to launch a new Concern form that can be
- embedded on your website
- sent via a link
- scanned with the QR code automatically generated for you to add to any Safeguarding posters and leaflets.
Once a concern has been submitted via this form, it will be stored within Concerns under a new 'Website Embed' tab. Safeguarding leads can then review the concern and either create a new concern or link it with an existing concern on the system.
To setup a concern form, Account Safeguarding Leads should go to the new Embed tab within Safeguarding > Settings. For organisations that have multiple locations, you will be able to create a form for each location.
Assigning Concerns
If you have multiple people managing your concerns then you can assign a concern to a member of your Safeguarding team. When a Safeguarding Concern is assigned, it will add a note to the concern for auditing purpose. Assigning concerns is not enabled by default so your Account Safeguarding Lead will need to enable this within Safeguarding > Settings > Options.
Filtering Concerns
Within the concerns listing you will now be able to filter concerns by Stage and Assigned to.
Deleting Checks
Checks that have been added by mistake can now be deleted.